Disclaimer

The details of the products or product specifications (weight, colour, handwork details, size, etc.) as mentioned on Indianroots are only approximate values.

 

Products on Indianroots are designer made, hand crafted and hand picked for you from various parts of India. Due to the intricate nature of the products available on our website, we take great pains in ensuring that what you see is as close to the real thing as possible. However, there may be slight variations in the colours of fabrics, dyes, prints or embroideries of the image you see on your monitor and the actual product. This is due to the nature of fabric dyes, weather at the time of dying and differences in display outputs due to lighting, digital photography, color settings and capabilities of computer monitors.

 

Your use of this site is at your risk. This website and any content, information, materials, provided on or through this web site are provided "as is" without any warranties of any kind including non-infringement of intellectual property. Neither indianroots and/or NDTV ethnic retail limited (“NDTV”) nor any of their respective affiliates makes any representations or warrants (whether express or implied), with respect to the accuracy or completeness of this website or the information, content, materials, products or services provided on or through this web site. The information, materials and services provided on or through this web site may be out of date, and neither indianroots and/or NDTV nor any of their respective affiliates makes any commitment or assumes any duty to update such information, materials or services. Except as otherwise provided under applicable laws, neither indianroots and NDTV nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this web site or any other web site linked to this web site. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if indianroots and/or NDTV is notified in advance of the potential for any such damages.

 

All products and services purchased on or through this web site are provided “as is” subject only to any applicable warranties of their respective manufactures, distributors, suppliers, and service providers if any and indianroots and/or NDTV’s liability with regard to any defect found in the products or due to any mishap caused by the use of the product(s) by you or others shall only be limited to the purchase value of the product(s), purchased by you from the website, provided indianroots and/or NDTV will not be liable for any defect caused to the product or for any mishap caused from the use of the product(s) by you or others due to your negligence, or from your misuse of the product or from any non-adherence of the product guidelines/instructions provided by indianroots. Indianroots hereby disclaims any guarantees of exactness as to the finish and appearance of the final product as ordered by you. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. May be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you shall follow the terms and conditions provided in the indianroots return/exchange policy.

 

Our Leather Products

Leather is a natural product produced as a by-product of animal hides (mostly cows, steer, and water buffalo). Due to the lifestyle of the animals, leather will always have natural markings such as brands, insect bites, scars, fat wrinkles, stretch marks, abrasions, and burns. These natural markings are not considered defects but rather are indications of true full top grain leather. Some natural markings may be less evident in leathers that have had the top grain altered via sanding processes and then covered up with pigments. These leathers tend to be more uniform in colour and texture but sacrifice the natural softness and raw beauty of the product. Most high quality leathers are only stained with translucent dyes that allow all the natural beauty of the leather to show including the markings mentioned above. Changes in the colour of the leather and signs of wear are natural and normal. In addition to these distinct characteristics, the leather may also vary (some-times excessively) in dye lot coloration, much like the staining of wood products.

 

The leather products sold on our Website have been [hand crafted] from high quality genuine leather. We recommend that you treat your leather items with care and limit exposure to direct heat and sunlight. Keep the product dry and avoid contact with water, oil, grease and abrasive chemicals. Care should be taken when using this product as colour transfer can occur. Do not use any chemical cleaners except trusted leather protectors and conditioners to care for this product.

 

Our Kids’ Wear Products

By purchasing any of our products, buyer assumes all responsibility for its use, and understands that any and all products should not be used with small children left unattended. If you have any questions regarding the products featured on our website, we recommend that you contact us.

 

Our products may contain small accessories and tailoring parts such as elastic, tulle, beads, ribbons, buttons, etc. which may pose a choking hazard to young children. Tulle, or elastic could cause strangulation if misused or if the child is left unattended. Our product packaging should not be used by children. Adult supervision is recommended when a child is wearing or coming into contact with any product(s) purchased from Indianroots. We deny responsibility for any harm or damage that occur incidental to any product of or related to Indianroots.

 

Indianroots makes every attempt to ensure that the vendors whose products are featured on the [Kids’ Wear] section of the Website, utilize the highest quality materials and fabrics. We also request our vendors to clearly identify the fabric type and content and specify any special handling and washing instructions. However, there is a possibility that some vendors or their manufacturers and suppliers could change the fabric content of the products featured on the Kids’ Wear section of the website without an advance notice to us. It is also possible that the garments may have been stored, packaged or shipped to us with other products that may have left traces of other fibres or materials on our products. You may consider using the product after a precautionary washing/ dry cleaning of the same.

 

Some children may have allergic reactions to certain fabrics or labels. Customers concerned with fabric allergies or other special sensitivities are encouraged to carefully monitor the use of the garment and immediately discontinue use of the product in the event of any adverse reactions and promptly contact your physician. As a precaution, it is also advisable to consult your physician and be informed regarding the allergies that various types of fabrics may cause to your child.

 

Indianroots is committed to product safety and care. Nevertheless, we cannot be held responsible for allergic reactions that some children may have due to special sensitivities to certain fabrics or materials and parents are encouraged to carefully monitor the use of all children’s products. Upon request, Indianroots will provide additional information regarding product care, handling and fabric content to customers with specific concerns or questions.

 

In case you are unsatisfied with the product received from Indianroots, you may contact the customer care team at care@indianroots.com with your complaints/ feedback.